Service Level Agreement and SLA Guide

 

TOOLKIT CONTENTS   Service Level Agreement Template A complete service level agreement template. Why re-invent the wheel?    SLA Interactive Guide Explains every part of the SLA and provides jump links straight to the appropriate part of the above template    SLA Introduction A full presentation on SLA's explaining how, what and why   SLA Audit and Review A comprehensive checklist / questionnaire to audit and review your existing agreements   Service Level Management Presentation Explains the key concepts of SLM for a wider understanding of the issues     NEXT STEP The SLA Toolkit A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire. Purchase and Download For Only $199

The SLA Toolkit includes a complete service level agreement template. The following sample helps to illustrate the depth and quality of the template and is the first page of the table of contents:       Return To Previous Page       PURCHASE The SLA Toolkit can now be purchased online and downloaded straight to your PC.    To obtain the product for a special price of just $199, please visit our secure purchase page.

 

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