Service Level Agreement and SLA Guide
TOOLKIT CONTENTS
Service Level Agreement Template
A complete service level agreement template. Why re-invent the wheel?
Explains every part of the SLA and provides jump links straight to the appropriate part of the above template
A full presentation on SLA's explaining how, what and why
A comprehensive checklist / questionnaire to audit and review your existing agreements
Service Level Management Presentation
Explains the key concepts of SLM for a wider understanding of the issues
NEXT STEP
The SLA Toolkit
A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire.
Purchase and Download For
The SLA Toolkit explains the key concepts of service level management. The following sample helps to illustrate the depth and quality of this:
PURCHASE
The SLA Toolkit can now be purchased online and downloaded straight to your PC.
To obtain the product for a special price of just $199, please visit our secure purchase page.
