Service Level Management - SLA Management

 

TOOLKIT CONTENTS   Service Level Agreement Template A complete service level agreement template. Why re-invent the wheel?    SLA Interactive Guide Explains every part of the SLA and provides jump links straight to the appropriate part of the above template    SLA Introduction A full presentation on SLA's explaining how, what and why   SLA Audit and Review A comprehensive checklist / questionnaire to audit and review your existing agreements   Service Level Management Presentation Explains the key concepts of SLM for a wider understanding of the issues     NEXT STEP The SLA Toolkit A complete toolkit comprising SLA template, guide, presentation and audit/review questionnaire. Purchase and Download For Only $199       © Copyright 2003 Service level agreement management, SLA management, and more

Service level agreements form part of Service Level Management. This presentation explains the key concepts of service level management and is designed to enhance understanding the wider issues involved in managing the service process.      To illustrate the depth and quality of the presentation, we have produced the following sample pages:   Typical Foil   Typical Foil   Typical Foil       PURCHASE The SLA Toolkit can now be purchased online and downloaded straight to your PC.    To obtain the product for a special price of just $199, please visit our secure purchase page.           Return To Previous Page

 

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 Service Level Management and SLA Management